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Research

The research behind ICM.

Identity, Capacity and Maturity is a research-informed construct for leader formation. This page sets out the research it draws on — and the evidence, with sources, behind the leadership picture we describe across the site.

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Why ICM isn’t arbitrary

Identity, Capacity and Maturity draw on established research.

ICM is not a convenient grouping. It closely parallels an established integrative account of leader development — Day, Harrison and Halpin’s identity, expertise and adult development — whose central argument is that leadership cannot be reduced to acquiring competencies. It grows through the interaction of who someone understands themselves to be, what they become capable of, and how their way of making sense of complexity develops over time.

Identity

Identity research treats becoming a leader as a change in self-concept, not a set of techniques. Work on purpose links identity to hope through a sense of agency: a clear sense of what matters gives people something to move towards (Bronk and colleagues).

Capacity

Hope theory helps explain why capacity matters. Hope grows when people can identify meaningful goals, see possible pathways, and retain the agency to act (Snyder). ICM describes the wider formation through which these become increasingly available. Psychological-capital research adds that hope, efficacy, resilience and optimism are developable rather than fixed.

Maturity

Maturity draws on constructive-developmental research — the capacity to examine one’s own assumptions and hold competing perspectives — and on wisdom research: proportion, perspective, and concern beyond oneself.

We don’t claim these are equivalent. Research identifies valued goals, pathways and agency as central to hope; ICM describes the developmental foundations through which those become increasingly available — an identity oriented towards what matters, the capacity to find and pursue a way forward, and the maturity to exercise agency wisely, relationally and proportionately.

ICM is LIRA’s research-informed construct for forming people who can make hope credible: clear about what matters, increasingly able to find a way forward, and mature enough to exercise agency wisely when the way becomes difficult.

Leader development — identity · expertise · adult development
Hope research — goals · pathways · agency
LIRA synthesis — identity · capacity · maturity
↓ observable result
Visible Presence that gives people reason to hope and reason to trust.
The evidence

The leadership picture, with sources.

Every significant figure we cite across the site, grouped as it appears in the Leadership Gap — with the exact report, year and a link.

What people look for
  • Across 52 countries, the leadership needs people name most are hope (56%) and trust (33%), followed by compassion (7%) and stability (4%).
Gallup, Global Leadership Report: What Followers Want. gallup.com
What leaders feel able to give
  • Only 48% of managers strongly agree they have the skills to be exceptional in the role. — Gallup, The Manager Squeeze.
  • 71% of leaders report increased stress (up from 63% in 2022); 40% of stressed leaders have considered leaving leadership for their wellbeing. — DDI, Global Leadership Forecast 2025.
  • 82% of UK managers received no formal management training before taking the role. — CMI / YouGov, Taking Responsibility (2023).
  • Around 57% of managers say they would do almost anything to avoid a difficult conversation. — Chartered Management Institute (2015).
Gallup — The Manager Squeeze · DDI — GLF 2025 · CMI — Taking Responsibility (2023) · CMI difficult-conversations research (2015)
What people end up experiencing
  • Engaged 20% · not engaged 64% · actively disengaged 16%.
  • A lot of daily stress 40% · loneliness 22% · sadness 23% · anger 22%.
  • Thriving in wellbeing 34%.
  • Manager engagement 22% (down from 31% in 2022); 79% of managers are engaged in best-practice organisations.
Gallup, State of the Global Workplace 2026 (2025 data). gallup.com

Figures are quoted as reported by each source and rounded where the original does. Global engagement and wellbeing figures reflect 2025 data published April 2026.

Across 52 countries
What people most want from the leaders in their lives
Hope56% Trust33% Compassion7% Stability4%
Hope and trust are almost nine in ten of everything named. Source: Gallup, Global Leadership Report: What Followers Want.
Manager engagement, worldwide
Where the many sit — and what a few reach
0%Engagement →100%
22% — where most organisations sit
79% — a small minority of best-practice organisations
The shaded distance is the opportunity — engagement is set by conditions, not fate. Source: Gallup, State of the Global Workplace 2026.
References

The research literature behind ICM.

We present these as parallels and foundations, not as claims of equivalence between ICM and any single theory.

Integrative leader development
Day, D. V., Harrison, M. M., & Halpin, S. M. (2009). An Integrative Approach to Leader Development: Connecting Adult Development, Identity, and Expertise. New York: Routledge.
Hope — goals, pathways, agency
Snyder, C. R. (2002). Hope Theory: Rainbows in the Mind. Psychological Inquiry, 13(4), 249–275. doi.org/10.1207/S15327965PLI1304_01
Purpose, hope & agency (Identity)
Bronk, K. C., Hill, P. L., Lapsley, D. K., Talib, T. L., & Finch, H. (2009). Purpose, hope, and life satisfaction in three age groups. The Journal of Positive Psychology, 4(6), 500–510. doi.org/10.1080/17439760903271439
Psychological capital (Capacity)
Luthans, F., & Youssef-Morgan, C. M. (2017). Psychological Capital: An Evidence-Based Positive Approach. Annual Review of Organizational Psychology and Organizational Behavior, 4, 339–366. doi.org/10.1146/annurev-orgpsych-032516-113324
Constructive-developmental (Maturity)
Kegan, R. (1994). In Over Our Heads: The Mental Demands of Modern Life. Cambridge, MA: Harvard University Press.
Wisdom (Maturity)
Sternberg, R. J. (1998). A balance theory of wisdom. Review of General Psychology, 2(4), 347–365. doi.org/10.1037/1089-2680.2.4.347

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